Their team is kind, polite, professional, and extremely responsive. I have literally referred my mother to Scrupps Estates--that should be everything you need to know!
Sitting in our home a week after we closed I can honestly say that I'm beyond happy that we chose to work with them. The review calls for a lot of grades, but I think it misses something that mattered more than anything: encouragement. Ashley and Molly were always reachable to talk about realistic expectations, and to encourage us when we weren't sure what would come next. We're in a home today because of them.
After a terrible experience working with a sellers agent who listed our house in California at the wrong price, wrong number of bedrooms and garages (which effected our Zillow value), we appreciated working with a true professional. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is extremely challenging, but working with Ashely made it as painless and straightforward as possible. Even now that the sale is done she’s been checking in to see how we are enjoying our new place which makes us realize we made the right decision choosing her. We highly recommend her.
I know how hard they work, so when it was time for me to purchase a home I contacted them right away. Molly was present for my showing and inspection. Ashley oversaw everything and was always available to help. Her transaction coordinator, Ada, emailed frequently with helpful information such as utility contact information, timelines, next steps, etc. Buying a house is not something to take lightly and I highly recommend choosing Scrupps Estates for a team of professionals. They are diligent, patient, knowledgeable, professional, and personable.
Ashley and her team helped us purchase our first home. Being first time buyers, we had a lot of questions about the whole process. After meeting Ashley, we were met with immediate and personable service. With the teams help we were able to close quickly with no holdups. We will be using their services for any subsequent purchases.
Her team was beyond committed, passionate about our goals and demonstrated tremendous tenacity and patience to get us into the PERFECT home. I would recommend them to anyone, with any kind of budget, to let their team help you get into your perfect home. This Seattle market is crazy! Ashley is wicked smart and strategic when it comes to negotiating and her team is very committed to supporting you, you'll see.
Super honest and upfront which was always much appreciated. If she couldn’t be there she sent Liz who is from her team, and Liz was also very knowledgable, resouceful and sweet.
We purchased a large piece of agricultural property that is our dream home and now the main farm in our operation. My husband and I are so grateful to everyone at Scrupps Estates. They were on top of the whole transaction every step of the way. Their communication and dedication was out of this world. My husband and I felt like we were dealing with real people who really cared about making our dream come true. If you are considering a purchase big or small contact Ashley. After our experience we could never consider anyone else except her and her team for our future purchases.
When I first approached Ashley to learn about buying a home (my first time ever talking to a realtor), I had a unique situation that made me feel that buying a home was impossible. Before I had officially selected Ashley as my agent, she presented me with solutions to my situation; and I should mention that this was done within the first 10 minutes of the call. The best part about my initial call with Ashley was that I NEVER felt pressured to work with her. A lot of people that say that they are a problem solver, but Ashley proves it. You can throw anything at her and she WILL provide you solutions. Ashley and her team are also unbelievably responsive and make you feel like you are their only client. She made me feel this way with me being located about an hour and half south of her, and looking for homes local to me. The level of professionalism and customer service is just mind-blowing. I texted and called Ashley numerous times with different questions I was thinking of, confirming things, and just other miscellaneous stuff, and not once did she ever make me feel like I was bothering her. I never write reviews, and I would scream from the rooftops that if you are looking for a realtor, Ashley and her team are the best option. Hands down.
He was attentive, responsive, knowledgeable and I felt legitimately cared about my experience. I loved the way he played "bad cop" with/for me regarding properties I wanted to see. He knew what I was looking for and didn't waste anyone's time by digging and researching beforehand. He got me into houses quickly and he was always available. He walked through the houses with confidence looking and inspecting to make sure there weren't any red flags- which I appreciated, as this is not my area of expertise.
Her clear explanation of the many options and strategies available to us during the sale of our home turned out to be extremely helpful and accurate. Also, her team's use of online forms and correspondence made for what we expected to be a burdensome process, quite smooth and simple.
One day a house popped up that we wanted to see...and fast. I contacted Ashley around noon that day-and by 430pm we were viewing the house! She dropped her schedule for the day and spent time with us looking at a house and at the same time never made us feel rushed. We ended up putting an offer on the house and Ashley and her team helped us close quick without issue. We are excited to work with her again to list our current house. Can’t recommend her and her team enough!
They were able to take what was becoming a miserable and very disheartening experience with other agents and turn it into one of the happiest moments ever for myself and my wife by getting us into our new home. Her team is very knowledgeable and the attention to detail for all docs, deadlines and information (especially for first time buyers) is what all agencies should arrive for.
Ashley was patient and kind walking us through the process and what we might expect during the whole transaction including all of our potential options. Molly showed us houses that fit our needs. She understood what we wanted and delivered. We had to sell our house and purchase our new one simultaneously so that we could smoothly transition into the new home at the same time. Doing a transaction of this sort is not easy, but Ashley and her whole team rocked it! With what should have been a long- hard process in finding a home suitable for our family and selling our current home to off-market buyers turned into a seamless and easy-going experience. Scrupps Estates as a whole was knowledgeable, quick to respond, fast to act, patient and kind, and made this experience a dream come true. We will forever be grateful for the wonderful time working with Ashley and her Team. We love our new DREAM home so very much! Needless to say, we highly recommend their exceptional service! -Raelyn & Ryan-
They worked tirelessly to market the property and work with prospective agents/buyers. I would definitely recommend Ashley and her team!
I’ve been working with Ashley and her team for two years now. Never once has she pushed me to put in an offer on anything I wasn’t completely in love with and has always been instantly available whenever I needed her, from advice, to house showings, to negotiating a home purchase Ashley and her team are always at the top of their game. One thing that makes Scrupps Estates stand out from the rest is that each member of the team specializes in each area of the home buying process making it easy for you to understand where you are at in the process at any given time and timely execution of each step. Ashley will not always be showing you homes, but when you need her she is there, and this allows her the time and focus to come to the negotiating table with all her might and secure the best sale or purchase price for you! Not to mention Ashley walks the walk being a successful RE investor herself and can eloquently explain many aspects of real estate that you may have questions about. Ashley got almost all of my closing costs covered by the seller and negotiated the price 5% under the appraised value. In this market, that is pretty good! Absolutely outstanding, professional service with candor and honesty. You can’t go wrong here.
In September of 2019, my fiancé and I approached Ashley about selling our current home and purchasing a new construction home. We didn’t know when the plot of land we wanted would be available, so the whole process was up in the air time wise. The land we wanted ended up becoming available quicker than anticipated, which required our current home be sold ASAP. We contacted Ashely, and she got our home on the market within the week! Not only did she get us a full price offer in less than three days on the market, she also negotiated 60 days of rent back at not cost to us! Throughout the whole (7 months) construction process, she would check in with us and our builders to make sure everything was on schedule. She helped to ensure our questions were always answered and everything was up to our standards. Upon closing, she also helped my fiancé come up with a plan to propose to me on key day! Not only did she pick up the photographer and flowers for the event, she took pictures and videos of the whole thing! She always goes the extra mile to make sure her clients are taken care of, and we appreciate everything she has done for us over the last year! A huge THANK YOU to Ashely and her team for helping to get us in to our dream home!
Ashley and her entire team is always on the ball, ready to answer any questions and walk you through the whole process. Their response time is impressive and they are always there to help. They are a team full of professionalism, enthusiasm and knowledge. They will sell your home! Andrea